We care about you
The global coronavirus-caused pandemic has posed enormous challenges to the entire world. Our thoughts are with all the people who are currently fighting its effects.
The safety and health of our guests, employees, partners and fellow citizens remain our top priority. We continuously follow the latest news and recommendations of experts and competent institutions regarding the COVID-19 crisis and update our reservations and rules in order to meet your needs as much as we can at this time.
Reservation cancellation caused by coronavirus pandemic
As we always want you to feel safe and happy with us and this time we want to offer you flexible booking conditions.
Relax, choose and book your villa in Croatia for dates that suit you perfectly without any stress and start dreaming carefree about your well-deserved vacation this summer as well!
Croatia tours Villas has decided to adapt to these difficult times and introduce a new flexible Covid-19 cancellation policy if travel is limited due to a global pandemic:
For confirmed reservations you will receive a 90% refund if:
- you have decided to cancel the reservation on the grounds that the official decision of the country in which you reside (the ministry) prohibits "all travel except necessary to Croatia".
- you have decided to cancel your reservation in case of closing of borders or suspension of flights.
Conditions to be met
- Reservation holders cannot request cancellation for any other reason.
- Although most of our holiday homes are covered by an offer of a 90% refund, a few are not because the homeowner did not agree to participate in the said cancellation policy.
- Our agents will notify you of the cancellation policy for each villa / house you are interested in if you request it.
- If you have made a reservation before 16 March 2021, our standard General Terms and Conditions will apply.
- If you have not requested the Covid-19 conditions for the reservation, the standard General Terms and Conditions will apply.
Book your holiday with confidence. We hope to see you in Croatia this year! Be healthy and take care!
Croatia tours Villas Team